Service Agreement

Submit this agreement online by filling in all areas in BOLD RED.


We will make a visual inspection of the prominently visible and accessible areas of the property. The inspection is a reasonable effort to assess the DURABILITY and SERVICEABILITY of the components of the property in its present state as these items significantly affect the value, desirability, habitability, or safety of the dwelling. Significantly as used herein means a condition that is important or consequential a deteriorated condition for which the expense to repair would exceed $500.00. Our analysis is limited to our written report. The report does not evaluate style, aesthetics, or
location of a property. The determination of any finaled building permits for this or related structures on the above property is beyond the scope of this inspection.

The inspector will attempt to be reasonably accurate and thorough by pointing out both the strong and weak points of the property. Home ownership brings with it the certainty that failures and repairs will occur. The home inspector will not be able to predict all such occurrences, but a 2-3 hour investigation by our professional inspector, and the resulting report should provide you with a useful tool. Our inspections are not intended as a service call. Operable conditions of mechanical, electrical, plumbing devices or other items are only surmised from the visible evidence. No maintenance services, removal of cowlings, or destructive discovery can nor will be performed. If we locate an item that is not serviceable or creates doubt for our inspector, we will suggest that a licensed tradesperson be contacted to investigate further or make repairs. This could require an additional fee to such an appropriate specialist and may require, among other things, servicing equipment or destructive discovery. This inspection is not conducted to detect every minor problem or condition that may exist in the building. Cosmetic deficiencies are to be considered obvious. It is understood that if such a listing is desired, that service is beyond the parameters of a regular home inspection and requires an additional fee.

You are encouraged to be on the site at the time of the inspection or arrive near the time of its completion so the inspector can review the inspection report with you in person. If an additional visit to the property is required, it will be billed at an hourly rate.

The home inspection will be performed in accordance with the Standards of Practice of the American Institute (A.I.I.), the terms of which are incorporated in this agreement. A copy of the Standards of Practice is available upon request. For equipment and components of the home which are not to be operated or tested, refer to the Standards of Practice.


Buyers are always at risk. THE VISUAL INSPECTION MAY ILLUMINATE SOME AREAS OF RISK, BUT CANNOT ELIMINATE IT. THE INSPECTOR IS LIMITED TO THE EXISTING CONDITIONS ON THE DAY OF THE INSPECTION, AND THE INSPECTOR IS NOT LIABLE FOR NONVISIBLE, OBSCURE, OR CONCEALED FAULTS. Claims for concealed conditions, whether intentional or unintentional, must be made against the seller of the property. This includes blown dual-glaze window seals whose identity cannot be determined many times of the year.

The most conscientious visual inspection is not capable of determining all conditions that actually exist within a house. We make a random evaluation of some components and cannot move furniture, etc., to obtain access. Even with our thorough visual inspection, these are some examples of the things our inspection cannot determine:

Improperly made wiring connections. Random outlets or switches that do not function.
Cracks in fireplaces, chimneys, flue liners or combustion chambers.
Leaks that only occur under unusual conditions.
The inner workings of mechanical items including combustion chambers.
Underground or concealed systems or components.

Although there are many items that our inspector might determine or surmise if given enough time, our evaluation is also limited by a reasonable investment of the inspector’s time for the fee paid. There are, therefore, other items that could be added to the above list after a reasonable and competent inspection on an particular property. Hazardous materials are beyond the scope of this inspection report and the inspector is not an environmental expert. If asbestos, electromagnetic fields, fiberglass, formaldehyde, hazardous wastes, mold, mildew, lead, radon, soil contamination, or the quality of drinking water and waste disposal are a concern, please contact an appropriate expert.


The inspection is one of serviceability, not code compliance. By necessity, our inspection deals with existing structures which may have older types of wiring, plumbing, heating, etc. As an illustration, today most local building departments require ground fault interrupter circuits, insulation in the exterior walls, anchor bolts, and many of other items which have not always been included in building codes. Homes without these installations can be serviceable, even though they do not meet current codes (or not even be desirable for modern lifestyles). We assume, but do not warrant, that the then current codes were complied with at the time of construction.


The inspection and report are not intended to be construed as a guarantee or warranty, expressed or implied, including any implied warranty of merchantability or fitness for use regarding the conditions of the property, items and systems inspected, and should not be relied upon as such. (Home Warranty Insurance Plans, which may insure appliances in the home, are available from other companies as the buyer’s option).


The conditions stated in the report are not repair requirements or even suggestions. Some items in the report are, by definition, subjective and the opinion only of the inspector stating the relative conditions encountered. Our intention is to provide an unbiased analysis. The inspector is not allowed to comment on the quality of materials or workmanship. Decisions regarding maintenance or repairs are left to you and your tradesperson. In addition, the inspector is not allowed to answer the question, Would you buy this home if you were I? Our purpose is to create a report that can help you in your decision, but you should not base the decision to buy solely on our report. Your decision to purchase this home includes responsibility for the future maintenance of the grounds, structure, and mechanical/electrical/plumbing systems. Unfortunately, some home buyers later wish that they had not bought their home. Because you are a thoughtful consumer, we do not expect that situation to develop. But in the unlikely event it should, your signature below waives the claim: But for your inspection, I would not have bought this home, and other similar claims.

Time is of the essence to this agreement. In the event either party fails to comply with the provisions herein, all rights shall terminate. No further notice is required or shall be given. Paragraph titles and headings are not to be considered part of the agreement. This document, along with the inspection report form, contains the entire agreement between the parties and supersedes all prior agreements or representations with respect to the services for which the agreement was drawn.


If you feel that the inspection was negligent in some respect, you are required, as a condition, before invoking the arbitration provisions below, to immediately communicate this IN WRITING to our address above. Communication must be from the party originally contracting with us for our service. {NOTE: If you call in contractors to comment on a component, you can expect subjective and biased opinions from their salespeople in an effort to generate work.} However, we will respond to any legitimate complaint. We believe that the difference between a good company and a bad company is how they handle their mistakes, and we want you to know that we intend to be a good company. If we are unable to come to a resolution as a result of communication between the parties, you are next required to submit to nonbinding mediation. Mediation is process by which people come together with one or more professionally trained and experienced mediators who assist them in resolving their dispute by negotiating a mutually satisfactory agreement. The result of a successful mediation hearing is a written settlement agreement that is legally enforceable. If mediation is unsuccessful, the parties may then proceed to arbitration as outlined below.

Any unresolved dispute, controversy or claim arising out of or in connection with this agreement or the breach thereof shall be submitted to final and binding arbitration under the Rules and Procedures of the Expedited Arbitration of Home Inspection Disputes of Construction Arbitration Services, Inc. The judgment may be entered on the decision of the arbitrator(s) by any court of competent jurisdiction. The parties shall have the right to discovery in accordance with California Code of Civil Procedure section 1283.05 (or any similar state law provision if arbitration takes place outside California). The sole and exclusive standard against which the inspection shall be judged will be the Standards of Practice as published by A.I.I. which are incorporated in this agreement. Exceptions to mandatory arbitration include the filing or enforcement of a mechanic’s lien and the filing of judicial action to enable the recording of a notice of pending action, for attachment, receivership, injunction, or other provisional remedies. Any such action shall not constitute a waiver of the right to arbitrate under this provision. Property or equipment in dispute must be made accessible for re-inspection and/or arbitration. Arbitration shall occur at the property in question. By agreement herein, no arbitration award in favor of the client shall exceed the lower amount of three times the inspection fee, or $1000. Any arbitration award in favor of the inspector shall include payment of fees at the hourly rate of $95.00 by the inspector, his/her representatives, staff, or principals.


Payment is due at the time of service or at the close of escrow if billing through escrow. Payments not received within 30 days of service or the close of escrow will be considered delinquent and assessed $50 late fee, subject to 15% APR interest charge and a Mechanics Lien on the property.


The inspection performed by inspector is supplemental to any real estate transfer or Seller’s Disclosure Statement and shall NOT be used a substitute for such Disclosure Statements.


Call for an Estimate or to Schedule Your Inspection Today!

(808) 864-1879

Email us at

American Certified Home Inspection, LLC

Serving the Island of Oahu, Hawaii

P.O. Box 31326 Honolulu, HI 96820